Landlord
We are a dedicated lettings only agency offering an efficient and personal client liaison service between you and your tenants. We will take the stress out of being a landlord by dealing with all administrative processes and providing the tenant with a consistent point of contact available at all times.
Ivy House Lettings is a professional and personable agency. We aim to maximise your rental return and minimise the stress involved in letting your property. We offer comprehensive lettings and management services which can be tailored to your individual needs.
Fees
Landlord fees
- Standard Management Fee 12% of rent due (14% for overseas) with a set-up fee of £295.00 at the start of each new tenancy to include a full, independent inventory.
- Letting only service 75% of first month’s rent to include a full, independent inventory.
- Tenancy Contract Renewal Fee £100.00
- Duplication of keys Cost of duplicates
- Administration of NRL tax return (overseas only) £150.00 per annum
- Re- direction of overseas mail cost of postage
- Faxes & overseas phone calls cost of calls
Redress Scheme
We are a member of the PRS (Property Redress Scheme) Membership ID PRS003971
We are a member of Client Money Protect Membership ID CMP007572
Deposits
Tenant Search
- Free property appraisal
- Free advice on the way to present your property in order to achieve maximum rental return
- Comprehensive advertising and marketing, including “Rightmove” and sign boards
- Supervised viewings
- Conducting full reference checks and interviews with prospective tenants
- Tenancy agreements
- Collection of deposit in accordance with deposit protection legislation
- Collection of first month’s rent
- Arranging introductory meetings between tenant and landlord
- Comprehensive written and photographic inventory
- Accompanied check-in with tenants to include meter readings
Ivy House Lettings is a professional and personable agency. We aim to maximise your rental return and minimise the stress involved in letting your property. We offer comprehensive lettings and management services which can be tailored to your individual needs.
Fully Managed
- Comprehensive written and photographic inventory
- Accompanied check-in with tenants, to include meter readings
- Management of monthly rent collection through our specialist rental software
- Regular property inspections
- Provide tenants with a 24/7 point of contact for any repairs or property maintenance in accordance with the landlord terms
- Organising repairs and maintenance through carefully vetted, respected tradesmen
- Overseeing any maintenance undertaken to ensure the highest possible standards of work
- Full check-out service and outward inventory, including meter readings
Got a Complaint?
Our aim is to provide a first class service and to do everything we can to ensure you are satisfied. If you feel that we have fallen short of this standard and you wish to complain, we ask that you first telephone the person who has been your contact and explain that you are dissatisfied with an aspect of the service you have received.
If you still remain unhappy with the way your complaint has been dealt with then please refer to our full complaints procedure which that can be downloaded here.
